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Policies

We deliver across India. Standard delivery is free on orders of ₹999 or more, and orders placed before 14:00 IST on a working day go out the same day.

Last updated: 27 September 2026

1.Where we deliver

We deliver to addresses within India only, through our courier partners. All prices and delivery charges are in Indian rupees.

2.Delivery options and costs

MethodCostDelivery time
Standard₹99Free on orders of ₹999 or more4–6 business days
Express₹1792–3 business days
OvernightComing soon-
  • Standard delivery is free when your items come to ₹999 or more after any discount code. Express is charged at the price above, whatever the order value.
  • You choose the method at checkout, and see its charge before you pay.
  • Overnight delivery is coming soon and cannot be chosen at checkout yet.

3.When your order leaves us

  • Orders placed before 14:00 IST on a working day are dispatched the same day. Orders placed after that, or on a weekend or public holiday, go out on the next working day.
  • Custom prints take longer, because they are made for you: we email a proof within one working day, and printing adds two days once the proof is approved. The order is dispatched after that.
  • Bulk orders are dispatched on the date agreed in your confirmed quote.
  • The delivery times above are counted from dispatch.
  • “Working days” and “business days” on this site both mean Monday to Friday, not counting public holidays.

4.Tracking your order

Once your order ships, the courier’s name and the tracking number appear with the order under Orders in your account, and its status moves from “Shipped” to “Out for delivery” to “Delivered”.

5.At delivery

  • Please check your delivery address carefully at checkout. We ship to the address on the order and cannot always redirect a parcel once it has left us.
  • If the courier cannot deliver after its attempts and the parcel comes back to us, we will contact you to arrange sending it again. A second delivery may carry a new delivery charge.
  • If the parcel looks damaged or opened, take a photo of it before opening if you can, and let us know within 7 days of delivery.

6.Delays and lost parcels

Delivery times are estimates, not guarantees. Couriers are occasionally held up by weather, strikes, festival rushes or other things outside our control. If your order is taking longer than the estimate, email insiyaahusainn@gmail.com with your order number and we will chase the courier for you.

If a parcel is lost in transit or arrives damaged, we send a replacement or refund you in full, including delivery. See faulty, damaged or wrong items in our refund policy.

7.Contact us

Questions about a delivery, or about an order that has not arrived: